Should you not agree to the terms and condition set forth hereunder you must EXIT this website.
By making a commercial or personal transaction you expressly agree, warrant, commit, waive your rights and legally
agree, bind and submit yourself to the terms and condition set forth hereunder.
Requirements For Use or Transact business
Every customer must be and you warrant to be at least nineteen (19) years of age in order to conduct business with
Castle Gold Inc. In addition, every customer must be and you are the actual legal absolute owner of any and all gold,
jewelry,and other property pawn, sold or attempt to be sold, and every customer and you must be acting on his or her
own behalf and not as the agent or representative of another person.
The customer warrant and expressly declare under penalty of civil and criminal laws that the customer is the absolute
owner of the property offered for sale or Pawn.
The customer or you agree will sell only scrap gold or unwanted gold jewelry and not sell custom made jewelry and/or
jewelry with sentimental or emotional value.
CASTLE GOLD INC is licensed to do business in the County of Honolulu and is governed by the laws of the State of
Hawaii. YOU EXPRESSLY AGREE THAT ANY CLAIMS, LAWSUITS, ACTIONS, OR DISPUTES AGAINST CASTLE GOLD
INC MUST BE EXCLUSIVELY FILED AND TAKE PLACE IN THE STATE OR FEDERAL COURTS LOCATED IN
HONOLULU COUNTY, HAWAII, USA and you expressly agree that any such Court has personal jurisdiction over you.
You waive all defenses of lack of personal jurisdiction and forum non-conveniens.
The customer or you waive all your right to arbitration and mediation. You agree any dispute arising out of or relating to
your use of this website shall be conclusively resolved by arbitration and mediation in the state of Hawaii, and any
judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the
controversy. The law of the State of Hawaii, in the county of Honolulu U.S.A., without regard to its conflict of law rules,
shall govern the resolution of any dispute relating to or arising out of your use of this website.
By using this website you agree to hold harmless Castle Gold, its directors, officers, agents and employees, from and
against any and all claims, costs, expenses, and damages (including attorney's fees) arising out of or related to your
access to this website.
Guaranty Against Loss
Castle Gold will guaranty against loss of the total contents which are shipped to us. Liability will be limited to one-third
(1/3) of the value of the total content, or Ninety ($90.00) Dollars, whichever is less. If there is no original sales slip or
appraisal, Castle Gold liability will be limited to Twenty ($20.00) Dollars. If there is an original sales slip or appraisal the
liability will be limited to Ninety ($90.00) Dollars as set forth herein above. This Guaranty shall apply only to
merchandise which are shipped trackable with US Postal Service, UPS or Fedex.
Castle Gold reserves the right, in its sole discretion, to reject delivery of any mail, envelope or package which appears
to be damaged, opened, or tampered with and will be returned to the customer. Castle Gold shall have no liability to any
customer for any such attempted delivery or return of any such items.
Waiting Period For A Claim
A customer who wishes to submit a claim must Fax claim details to 1-888-779-9818; must wait at least Fifteen (15)
days before submitting a claim form. In order to be processed, the claim form must be fully and accurately completed,
signed and mailed in accordance with the claim form instructions. The customer must submit any and all supporting
documentation with the completed and signed claim form. Failure to properly complete, sign and/or mail the claim form
will result in the denial of the claim.
Limitation Of Liability
IF YOU BELIEVE YOUR GOLD,JEWELRY OR OTHER PROPERTY IS WORTH MORE THAN $200.00, WE RECOMMEND
THAT YOU INSURE YOUR SHIPMENT FOR MORE AT YOUR OWN EXPENSE USING ANY CARRIER YOU CHOOSE.
This limitation of liability shall be binding on each and every customer and any third party, including, but not limited to,
the customer and the customer’s successors, assigns, insurance carriers and any other individual or entity asserting
any right or claim relating to customer’s transaction with Castle Gold.
In no event shall Castle Gold be liable to any third party, including any insurance carrier. Castle Gold shall not be liable
for any subrogation claim brought by customer’s insurance carrier, and, by submitting an item to Castle Gold, customer
expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her
Castle Gold liability is and shall be expressly and specifically limited to the LEAST of the following sums:
1. The liquidation wholesale value placed on the total contents at Castle Gold sole discretion;
2. One fifth (1/5) of the appraised value of the contents according to an appraisal submitted by a customer/seller, which
appraisal was issued prior to the shipment of the item; and,
3. The sum of One thousand ($ 1,000.00) Dollars.
The customer/seller expressly acknowledges and agrees that if there is no appraisal which was issued prior to the
contents being submitted or shipped, Castle Gold liquidated value shall be conclusive and binding and further, that in
no event shall theLiability exceed Two Hundred ($200.00) Dollars.
Castle Gold shall not be liable to anyone for any damages, including but not limited to, incidental, consequential,
punitive, loss of profit or opportunity, other than as set forth herein above.
By submitting the item, customer explicitly and expressly accepts this limitation of liability
Mailing Cost and insurance
Client shall assume all other mailing cost which is paid in advance by Castle Gold, unless otherwise stated.
Insurance is provided by Castle Gold for US Postal Mail delivery upto $5,000.
Any customer seller may request Castle Gold to provide a telephone or e-mail quote for his item, after such items
arrived at Castle Gold recieving facility. Verbal offers may, at the discretion of Castle Gold, be recorded. The (14) day
customer satisfaction holding period guaranty will no longer be applicable, upon a verbal acceptance by the customer
of the telephone or e-mail quote and a payment was made, issued within twenty four (24) hours of such customer
Return Insurance Liabilities
Customers offering merchandise for sale to Castle Gold expressly accept and agree that they will be offered the fair
wholesale value for such items. If an item is returned to a customer, Castle Gold will insure the item for no more than
twice the amount offered regardless of what it was insured for when mailed by the customer unless Castle Gold is
otherwise notified by e-mail or fax by the customer prior to the return shipment. Castle Gold shall, in its sole discretion,
choose the return carrier, insurance and receipt verification method for each transaction.
Choice of Law, Waiver, and Claims
This Agreement shall be governed by the laws of the State of Hawaii without regard to its conflict of law provisions.
Castle Gold failure to exercise or enforce any right or provision of the Agreement will not be deemed to be a waiver of
such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the
parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the
provision, and the other provisions of this Agreement remain in full force and effect. You agree that regardless of any
statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services must be filed
within one (1) year after such claim or cause of action arose or be forever barred. Any such claim or cause of action
must be filed in the State of Hawaii.
Castle Gold shall be entitled to reimbursement for any and all costs incurred by it in defending any civil action filed or
attempted to be filed in any jurisdiction outside of the State of Hawaii, including but not limited to, attorney’s fees
incurred by Castle Gold.
Payment Options (Selling to Castle Gold )
For your convenience, the following forms of Payment (fees will be deducted from your total):
1) Credit to your Castle Gold account which may be used as payment towards future transactions. There is no fee for
2) Check Payment in the form of a check, sent by regular mail, no fee collected.
3) PAYPAL Payment. Provide us your PAYPAL Account Email address, a transfer fee is collected.
4) Payment by MoneyGram, XOOM, Western Union a transfer fee is collected.
5) Check Payment in the form of a check, sent by FedEx (1 to 2 business days). A $20.00 US courier fee will be
deducted from your total for this option.
6) Bank wired Payment. There is a $40 US service fee for USD and CAD bank wires. Any bank wire fees will be
deducted from your total.
7) Bank draft Payment . A $25.00 US bank draft service fee will be deducted from your total for this option.
Due to new Anti-Money Laundering legislation and the Patriot Act in the United States and recognized worldwide,
Castle Gold can not send or receive third-party payments. Payments can only be sent to individuals listed in your
Castle Gold account.
Payment Options ( Buying from Castle Gold)
For transactions worth less than $10,000:
* accepts bank wires, bank drafts,
* money orders (only a single money order as payment for a single order),
* official checks, certified checks, cashier’s checks and
* personal checks (subject to a three-week hold period to ensure clearance).
* credit card (subject to a four-months hold period to ensure clearance)
For transactions worth over, $10,000:
* we only accept bank wires.
Note: Customers residing outside of the United States or Canada can only pay for their
transactions by bank wire.
14 Day holding period
By selecting the Castle Gold immediate payment, you agree that you waive the 14-day holding period and waive the
return policy for all material. The transaction is immediately final. The following are immediate payment ACH deposit,
Bank Deposit to your account, MoneyGram payment or other method of electronic payment.
Hawaii Residents are encourage to come and visit the Sales Office at 1886 North King Street, Honolulu, Hawaii 96819
to claim your cash and money.
The 14 day holding period is good for US postal certified mail - Check Payment only.
If for any reason you are unhappy in any way with the payment you received please CONTACT US immediately and
return your check within 14 days of the date on the check and we will return your material or a replacement same gold
spot value of your material. No questions asked! That we guarantee!
A $30.00 shipping and handling charge will apply for all material returned to the customer.
All pictures presented on this website was made to represent a theme and does not in any way represent a real person
Terms and Condition
FREE Shipping. We provide FREE shipping by US PRIORITY MAIL Flat Rate Box with signature. If you prefer overnight shipping or
for heavy or oversized item, additional charges may apply and you will simply reimburse us the additional cost from your loan proceeds.
The final amount can vary, based upon where you live. We do not offer free shipping on any other mail carrrier other than the US Postal
Service. No international free shipping. No Free shipping for pawn below $500.
Insurance. Castle Gold Pawn provide FREE $2,500 maximum insurance coverage that protects you from any loss from the time your
valuable leaves your home until it is delivered back to you. If you want more insurance, we will add this to your prepaid shipping label and
will take this added cost out of your loan proceeds. No Free insurance for pawn below $500.
Loan Proceed. Mail you a check is Free. Bank Wire Transfer is $50 fee; MoneyGram is $20 fee. All fees will be deducted from your
NSF. If you pay us with a personal check and is returned due to insufficient funds, you will be charged $25 per returned item. This fee will
be added to the amount required to repurchase your item.
If you send us for Pawn a deffective gadget, you will be charge a fee of $500 and the cost of shipping. This fee will be added to the
amount required for you to repurchase your item within 60 days or if you decide the deffective item you send shall be use as full payment
to your obligation.
Simple and straightforward.
CASTLE GOLD charges fix monthly interest
Repay anytime no need for monthly advance payments within 60 DAYS Term.
You can Renew the Pawn for another 30 days for as long as you want
Free shipping and return shipping.
Partial payments against your Loan. That is, you may reduce the amount you owe by making partial payment at any time before your
contract expire and it will automatically lower your fix monthly payment.
Extension of Pawn That is, you renew the Pawn for another 30 days by paying the fix monthly rate. You can extend the Pawn for as
long as you want.
Fixed Low interest monthly determined by the size of your Pawn from 20% to as low as 7%.
Minimum internet pawn is $500
we accept Pawn lower than $500 on a case to case negotiation; visit our
physical business location for fast service.
We provide FREE * US Priority Mail Flat Rate Box with signature [ deliver and return ]
Mail today and we REFUND your shipping cost.
you can always request for FREE PICK-UP with the US Post Office on the web www.usps.com